Yes, if the item is in new condition and unused with original packaging and tags, you can return or exchange it within 30 days of purchase. You will need the order number and zip code for the order.

Please email info@ecofera.com and we can get you taken care of.

Thank you for placing an order with Ecofera! Along with your order confirmation email, you should shortly receive an out for delivery email from us. This email will contain your tracking information for your order. If you are having issues locating your out for delivery email or your tracking information, please email info@ecofera.com

To apply a promo code, please head to checkout during your order placement. If the promo code is valid, the discount will be applied instantly before finalizing your purchase.

Orders will usually take between five and seven business days once the items ship, and priority shipping will take two to three. 

Ecofera brand products are designed in Canada and crafted in China. We actively support fair labor and workplace standards throughout our entire supply chain. 

We offer wholesale deals on a case-by-case basis.

Email info@ecofera.com and we’ll review the request.